| • Identify different types of teams. • Build teamwork by recognizing and tapping into the twelve characteristics of an effective team. • Promote trust and rapport by exploring your team player style and how it impacts on group dynamics. • Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team. • Develop strategies for dealing with team conflict and common situations. • Understand how action planning and analysis tools can help your team perform better. |